Privacy Policy
Effective Date: 26 March 2026
This Privacy Policy describes how MyBliss Ltd (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from my-bliss.co.uk (the "Site") or otherwise communicate with us.
1. COLLECTION OF PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases.
Information provided by you
Contact information (name, shipping and billing address, phone number and email), payment information (processed securely through Shopify) and any details provided during customer support enquiries.
Information collected automatically
We use cookies, log files and web beacons to collect your IP address, browser type, referring and exit pages and how you interact with our website.
Information from third parties
We may receive information from our processors (such as Shopify or shipping partners) to fulfil your orders.
2. HOW WE USE YOUR INFORMATION
We use your personal information to provide you with our products and services. This includes:
Contract Fulfilment
Processing payments, arranging for shipping and providing order confirmations and invoices.
Customer Support
Responding to your requests and managing your account.
Marketing and Security
Providing you with information or advertising relating to our products (only where you have provided express consent) and screening orders for potential risk or fraud.
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services. These include:
Shopify
Our store is hosted on Shopify Inc. You can read more about how Shopify uses your Personal Information on their legal pages.
Payment Processors
To process your transactions securely.
Logistics and Shipping
To deliver the products you have purchased.
Legal Compliance
We may share your information to comply with applicable laws and regulations or to protect our rights.
4. COOKIES AND TRACKING
Our website uses cookies to enhance your browsing experience and remember your preferences. You can manage or disable cookies through your browser settings, though some features of the Site may not function properly if cookies are disabled.
5. DATA RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
6. YOUR RIGHTS (UK GDPR)
As a resident of the United Kingdom, you have certain rights regarding your data:
The Right to Access
You can request copies of your personal data.
The Right to Rectification
You can request that we correct inaccurate or incomplete information.
The Right to Erasure
You can request that we delete your data under certain conditions.
The Right to Object or Restrict
You can object to our processing of your data or request that we restrict how it is used.
The Right to Data Portability
You can request that we transfer your data to another organisation.
7. CONTACT US
For more information about our privacy practices, or if you have questions or a complaint, please contact us:
MyBliss Ltd
Address: Office 1, Izabella House, 24- 26 Regent Place, Birmingham, England, B1 3NJ
Email: customerservice@my-bliss.co.uk
Company Registration No: 13494390
VAT Number: 430096914